All b beauté implements are backed by a lifetime guarantee. Each product is guaranteed to be free from defects in materials, workmanship and performance or we will repair or replace (at our option) the implement at NO CHARGE. The defective item must be returned before a replacement is sent. To return: 1. Pack in a padded envelope. 2. Enclose your name, address, zip code and description of the defect. 3. Mail INSURED AND POSTAGE PAID to: Universal Group, 74 W. Cochran St., Suite B, Simi Valley, CA 93065. Please allow 4-6 weeks for return. Guarantee void if implement is abused or rusted.